me88 Privacy Policy
Your privacy matters. This policy explains how me88 collects, uses, stores, and protects your personal data when you use our platform.
1. Information We Collect
When you register for a me88 account, we collect personal information that you provide directly, including your full name, email address, phone number, date of birth, and residential address. This information is necessary to create and verify your account, process transactions, and comply with legal requirements.
We also collect payment information when you make deposits or withdrawals, including bank account details, e-wallet information, and transaction records. This data is processed securely through our licensed payment partners and is never stored in plain text on our servers.
Additionally, we automatically collect technical information when you use the me88 platform, such as your IP address, browser type and version, device type, operating system, referring URLs, pages visited, and the date and time of your visits. This data helps us improve platform performance, detect fraud, and enhance security.
2. How We Use Your Information
me88 uses your personal information for the following purposes: to create and manage your account; to process deposits, withdrawals, and other financial transactions; to verify your identity as required by gaming regulations; to communicate with you about your account, promotions, and platform updates; to provide customer support; to detect and prevent fraud, money laundering, and other illegal activities; and to improve our platform, games, and services.
We may also use anonymised, aggregated data for statistical analysis and business planning purposes. This data cannot be used to identify individual users.
3. Cookies and Tracking Technologies
me88 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences and login status, and to analyse how the platform is used so we can improve it. Essential cookies are required for basic platform functionality such as authentication and security. These cannot be disabled without affecting your ability to use me88.
Analytics cookies help us understand how players interact with the platform, which pages are most visited, and where improvements are needed. You can manage or disable non-essential cookies through your browser settings. Disabling analytics cookies will not affect your ability to play games or manage your account on me88.
4. Third-Party Sharing
me88 does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only with trusted service providers who assist in operating our platform, including payment processors for handling deposits and withdrawals, identity verification services for regulatory compliance, hosting and infrastructure providers for platform operation, and customer support tools for communication management.
All third-party service providers are bound by strict data processing agreements that require them to protect your information and use it solely for the purposes we specify. We may also disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of me88, our players, or the public.
5. Your Rights
As a me88 user, you have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your personal data, subject to legal and regulatory retention requirements; the right to object to or restrict certain types of data processing; and the right to withdraw consent for optional data processing activities at any time.
To exercise any of these rights, contact me88 customer support via live chat or email. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws. Please note that certain data may need to be retained for legal, regulatory, or fraud prevention purposes even after account closure.
6. Data Security
me88 takes the security of your personal data seriously. We implement industry-standard security measures including 256-bit SSL encryption for all data transmitted between your device and our servers, enterprise-grade server infrastructure with firewalls and intrusion detection systems, strict access controls that limit data access to authorised personnel only, regular security audits and vulnerability assessments, and encrypted storage for sensitive data such as payment information.
While we employ robust security measures, no method of electronic storage or transmission over the Internet is 100% secure. We continually review and update our security practices to address emerging threats and maintain the highest level of protection for your data.
7. Data Retention
me88 retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil legal, regulatory, and business obligations. Transaction records and account activity logs are retained as required by gaming regulations and anti-money laundering laws. When data is no longer required, it is securely deleted or anonymised.
8. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or how me88 handles your personal data, please contact our customer support team. We are available 24/7 via live chat, WhatsApp, and Telegram. You can also learn more about our platform on the About me88 page, review our Terms & Conditions, or visit our Responsible Gaming page.